I am a PhD Candidate at the Annenberg School for Communication and Journalism at the University of Southern California. I am also a Joint Fellow at the UC Berkeley Center for Technology, Society and Policy and the UC Berkeley Center for Long-Term Cybersecurity. I currently reside in the San Francisco Bay Area.
I have a BA in English (cum laude) from Barnard College, Columbia University, and received my MSc in Media and Communications (Merit) from the London School of Economics and Political Science.
I have had research appointments in the Research department at Twitter and the Social Media Collective at Microsoft Research New England.
Before my academic career, I worked in social media strategy and advertising for close to a decade in New York, Los Angeles, and London. In my tenure at agencies including Saatchi and Saatchi and The Engine Group, I worked on clients in the CPG/FMCG (General Mills, Nestlé), Technology (Samsung, Telefonica), Automotive (Renault, Coda Automotive), Entertainment (20th Century Fox) and Beauty (Estée Lauder) categories.
For information about consulting and research services, please email me at miltner [at] usc [dot] edu.